Contoured Cooling Pillow

• Optimal Neck Support: Bedsure's lab-tested optimal rebound time of 5 seconds ensures these memory foam pillows offer the ideal support for your head and neck, preventing you from getting excessive resistance or sinking too deeply. It contours to any sleeping position, delivering a cloud-like sleeping experience.
• Personalized Coziness: This cervical neck support pillow comes with two ergonomic heights to help align your head with your spine, allowing you to find your personalized comfort that feels just right.
• Balanced Coolness: Made with Bedsure Breescape cooling fabric, this pillow features a Q-Max rating of over 0.4, delivering an instant 4°F cooler sensation. This cooling pillow is 10 times more breathable and absorbent than cotton, ensuring you stay refreshed and dry all night. The balance between coolness and breathability takes you to a cooling oasis during humid nights.
• Soft & Skin-Friendly: Crafted from Breescape cooling fabric, finer than 1/99 of a hair strand, this knitted woven firm foam pillow is extra smooth and breathable. Its silky soft texture reduces friction against hair and avoids skin marks and wrinkles, ensuring a night of restorative and beautiful sleep.
• Easy Care: This contour pillow removable pillowcase is machine washable. Wash it in cold water on a gentle cycle and tumble dry low. Our pillow delivers the best cooling experience when used by itself — No extra pillowcase is needed!

Shipping

Your order is typically delivered within 3-5 business days.We currently ship to The U.S. only.For any shipping issues, please contact customer support at info@bedsurehome.com.

How long is the return window?

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

*Please note that we don't accept returns after the 30 day timeframe. If an item is sent back after the 30 day window, we may have to send it back to your default delivery address and ask you to cover the delivery costs.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

A Few Things to Note:

Our customer care team will notify you of the decision of your request to refund by e-mail. Once approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 2-5 business days.

All returned products must be unwashed in original condition with product tags attached. Remember to take extra care to pack your return package properly, so they don't get damaged on the way - we are not responsible for any returns until they reach our return address. Please also make sure to get proof of postage for reference in case you need to check the status with the carrier before it reaches us.